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Our Team

Dedicated professionals who interpret contracts, authorize covered work, and keep members informed from the first claim note to the final invoice review.

Team lead
Coverage Analysts 24/7 Claim Intake Home Warranty Made Easy Transparent Pricing Coverage Analysts 24/7 Claim Intake Home Warranty Made Easy Transparent Pricing
Jack Thompson

Claims Director

Jack Thompson

Mike Anderson

Coverage Architect

Mike Anderson

Tom Walker

Member Care Lead

Tom Walker

Dave Mitchell

Contractor Partner Lead

Dave Mitchell

Want to join our team?
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Member advocate Plan consultant

About Mike

Mike Anderson designs EnsaGuard coverage schedules. He translates mechanical systems into plan language so members can see, before they enroll, whether a dishwasher control board or a heat-pump reversing valve is listed.

My Experience

Contract & Coverage Drafting98%
HVAC & Plumbing Claim Review92%
Appliance Failure Analysis90%
Member Education95%
Protected home
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